Wednesday, July 03, 2013

Parts replacement

It is an interesting practice within the watch industry, to return or not to return the parts being replaced during service or repair. Thus far, my experience with the various brands that I have personally sent or the experience my friends had, it is not a common practice to keep the replaced parts. 

Parts returned to the customers. I am sure you guys can figure what brand the parts are from. :)

Yet another. Not the same brand as above.

To me, I understand why some brands do not return the serviced and replaced parts (prevent old parts from appearing in questionable places) and I think that it is a good practice. However it would be nice if the service centre do show you (at the time of collection) the parts replaced. Sadly this is not a common practice. 

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